Subrahmanya Impex Pvt. Ltd. is engaged in trading, importing, exporting, distribution, procurement, and allied business activities as permitted under applicable laws.
The Company reserves the right to modify, expand, suspend, or discontinue any service or product offering without prior notice.
Payment terms shall be as specified in the invoice, quotation, agreement, or purchase order.
All payments shall be made through approved banking channels in the name of Subrahmanya Impex Pvt. Ltd.
Delivery timelines are estimates only and may vary due to production schedules, transportation delays, force majeure events, government restrictions, or other unforeseen circumstances.
Privacy Policy-
Subrahmanya Impex Pvt. Ltd. respects the privacy of its customers, vendors, and website users.
The Company may collect information such as name, contact details, email address, billing information, and transaction details for business and communication purposes.
Personal information shall not be sold or disclosed to third parties except: → For legal compliance → To process transactions → To provide requested services → With customer consent
The Company takes reasonable measures to protect user information from unauthorized access or misuse.
By using the Company’s services or website, users consent to the collection and use of information as per this Privacy Policy.
Cancellation Policy-
Orders once confirmed may only be cancelled with written approval from the Company.
Cancellation requests must be submitted before dispatch or processing of goods.
Customized, imported, made-to-order, or specially procured products cannot be cancelled.
The Company reserves the right to deduct administrative, procurement, transportation, or processing charges from any refundable amount.
Any advance payment received against cancelled orders may be adjusted against future transactions at the discretion of the Company.
Refund Policy-
Refunds, if applicable, shall be processed only after verification and approval by the Company.
Refund processing timelines may vary depending on banking procedures and transaction methods.
Approved refunds shall be processed through the original mode of payment unless otherwise agreed.